Mansa Gills
AI Content Leader | Content Strategist | Thought Leader
Content Strategist & Technical Communication Leader with 10+ years of experience developing content strategies for high-growth tech platforms and AI products. Expert in synthesizing diverse stakeholder needs across FinTech, SaaS, and AI hardware companies.
Portfolio Overview
Four core specialties that drive AI product success through strategic content and technical leadership
Led comprehensive content strategy overhauls for developer portals, API documentation, and user guides across multiple high-growth tech platforms.
Developed multi-audience content frameworks for 6+ major tech clients spanning FinTech, AI/Hardware, and Enterprise SaaS companies.
Led go-to-market content strategy for AI product suites including MCP servers, AI agents, and chatbot features at ReadMe.
Built AI-powered content production tools using LLM-assisted generation, increasing output while maintaining quality and consistency.
View My Work
Explore detailed documentation and guides I've created for leading fintech and technology companies.
Philosophy
Great AI experiences begin with great explanations and documentation
My approach to documentation, AI systems, and human-centered design transforms technical complexity into empowering user experiences. I believe technology should be accessible, understandable, and genuinely helpful—not intimidating or overwhelming. By combining storytelling with strategic clarity, I turn dry technical content into engaging, human-centered guides that help users solve real problems. Whether building developer portals, leading cross-functional AI initiatives, or crafting multi-audience content strategies, I focus on making users feel capable and confident rather than lost in jargon.
My AI philosophy centers on partnership over replacement. I use AI as both a tool and collaborator to enhance writing quality, streamline business workflows for clients, and create efficiency that lets teams focus on meaningful work. The goal isn't to automate everything—it's to amplify human creativity and problem-solving.
The future of AI isn't solely defined by its technical capabilities, but by how well we can communicate its value and guide users through meaningful interactions. This is where strategic content leadership becomes essential: synthesizing diverse stakeholder needs into cohesive solutions that drive adoption, reduce friction, and empower individuals to excel at what they do.